Я им написал вопрос: Hi! In recent year, and until November 24 I have noted frequent (almost daily) the sales of photos from my portfolio, but from November 24 to December 05 was not a single sale. Is that how could it be?? A similar situation is described by my friends photographers from Russia. Please be clear!
супорт ответил мне следующее, я так понял, что у них большие технические проблемы просто, но я со своим плохим английским не очень это до конца понял, если кто-то переведет правильно, то буду очень признателен:
Hi Oleg,
Thank you for contacting us.
You should now be seeing your latest downloads when sorting your uploads by the last download tab, but there is still some work to do to correct the issue entirely. You may want to keep up with the my uploads forum thread here for updated information:
http://www.istockphoto.com/forum_messag ... 819&page=1
если перейти по ссылке, то народ там обсуждает следующий пост:
This afternoon (at 3PM MT) we're going to implement a two stage fix for the "My Uploads" page stats bugs. Here are the details:
1. Today, we will update the stats data up to 4:00pm MT on November 26, 2011. These stats will update immediately when the code pushes. People who have not seen downloads occur since November 1st will immediately see a bump in their stats.
2. You will also start to see statistics update from the time of the fix.
3. You will be missing stats from 4:01pm MT on November 26th until the time this fix is live. (We have this data - we are just working on a script to re-generate the gap in the data)
4. When the second script is ready, we'll post again and you will see another update of this missing information and all stats will then be at the correct levels. This second script we anticipate being ready by the end of next week.
Thanks everyone for your patience on this. We apologize for the delay in getting this fixed.