КЛУБ СТОКОВЫХ ФОТОГРАФОВ, ИЛЛЮСТРАТОРОВ, ВИДЕОГРАФОВ и ИИ-ШНИКОВ

Dear Pond5 User,

In light of recent media reports of malicious attempts to access online user accounts, Pond5 periodically monitors our website for higher than normal levels of account activity or other unusual behavior. We have discovered an unusually high number of login attempts to Pond5 user accounts this week. While many of these login attempts we believe to be valid, there is the possibility that some of these logins may be malicious attempts to gain access to your account by preying on weak passwords or other publicly leaked account information available online. To be clear, we do not believe that Pond5 itself has experienced a security breach.

While we have no reason to believe your account was successfully accessed by any malicious source, we are taking proactive measures as a precaution. Since your account has been identified as being accessed during this period of higher than normal activity, we are requiring you to update your password before you can access your Pond5 account again.

When you update your password, we urge you to use a new and strong password, following the password guidelines set forth below. Obviously, if you did not access your Pond5 user account this week, the importance of doing so is especially crucial. In that case, you should also carefully review your account information (name, address, email address, and payment info) to make sure it has not been changed. Further, we strongly suggest you change the password on any other internet accounts where you have used the same password.

Pond5 Password Guidelines

Tips for a good password:



We suggest a strong password be memorable to you but almost impossible for somebody else to guess. Your password should:

Consist of at least 8 characters
Contain a combination of numbers, letters and special characters (including at least one upper case letter)
Not be a commonly used or particularly weak password (Example: password123)
Not have been previously used for your account
Having a strong password will keep your information safe and prevent someone else from accessing your account.
Having a strong password will keep your information safe and prevent someone else from accessing your account.



Please feel free to contact our customer service team if you have any questions.

Cordially,

The Pond5 Support Team